Introduction & Definitions

Hello Her is a mobile application owned and operated by Vyoraa Tech. By downloading or using the platform, you agree to these legally binding terms. The Company acts as a technology intermediary connecting Users and Listeners for experience-sharing interactions. :contentReference[oaicite:0]{index=0}

Nature of Service

• The platform provides non-professional conversation-based support.
• Listeners are not certified medical, legal, or psychological professionals.
• Users and Listeners are independent individuals responsible for their own conduct.
• The platform encourages users at risk to seek professional help from authorities.
• Use of services constitutes a binding agreement governed by Indian law.

Eligibility & Account Rules

• Services are strictly available to individuals aged 18 years or older.
• The Company may request identity or age verification.
• Only one account per user is permitted.
• Access may be terminated if eligibility requirements are violated.

Wallet, Payments & Refunds

• Membership services operate through a prepaid wallet system.
• Wallet recharges are non-refundable and non-withdrawable.
• Pricing and service rates may change without prior notice.
• Users are responsible for valid payment information and applicable charges.
• Promotional price changes do not entitle users to refunds.

User Conduct

• Use the platform only for lawful purposes.
• Abusive, obscene, defamatory, or harmful content is prohibited.
• Spam, fraud, identity misrepresentation, or unauthorized commercial use is forbidden.
• Interfering with platform security or systems is strictly prohibited.

Intellectual Property & Security

• All platform content, branding, and technology belong to Vyoraa Tech.
• Recording conversations or copying platform data is prohibited.
• Unauthorized access, scraping, or bypassing security protections is forbidden.

Limitation of Liability

• Services are provided on an “as-is” basis without warranties.
• The Company’s liability is limited to fees paid for the specific service.
• The Company is not responsible for user or listener conduct.
• Users agree to indemnify the Company from claims arising from misuse.

Dispute Resolution & Governing Law

• All disputes fall under the jurisdiction of courts in Bhopal, India.
• Disputes shall first be resolved through arbitration.
• Information may be disclosed to authorities when legally required.
• These terms operate alongside the Privacy Policy.

Termination & Communication

• The Company may suspend or terminate access at its discretion.
• Legal action may be taken against misuse or reputational harm.
• Users consent to receive service-related communications.
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